Responsible Gambling at CleanWins Casino

At CleanWins Casino, we provide responsible gambling tools to help eligible account holders manage their deposits, monitor gaming sessions and take a break from real-money gambling when needed. Our available player protection measures include daily, weekly and monthly deposit limits, session reminders, a seven-day cooling-off period and self-exclusion.

Our CleanWins support team handles responsible gambling requests through 24/7 live chat and email at support@cleanwins.com. Players can contact us to request a spending restriction, activate a temporary break or ask for their account to be excluded from gambling.

We believe gambling should remain a form of entertainment rather than a source of income. Casino games involve financial risk, and no bonus, cashback offer or gaming strategy can guarantee winnings.

UK player notice: CleanWins is operated by Onimim LTD under an Anjouan gaming licence, ALSI-192407051-FB. We do not hold a UK Gambling Commission licence, and residents of the United Kingdom are restricted from registering or playing. CleanWins is not covered by the UK national self-exclusion scheme GAMSTOP.

CleanWins Responsible Gambling Tools

Our player protection options are designed to help registered customers control their gambling activity and request account restrictions when necessary.

The main tools available at CleanWins include deposit limits, session time reminders, a seven-day cooling-off option and self-exclusion through customer support.

CleanWins Player Protection Features

Protection Tool	Available Option	How to Request
Daily Deposit Limit	Maximum deposit amount per day	24/7 Live Chat or Email
Weekly Deposit Limit	Maximum deposit amount per week	24/7 Live Chat or Email
Monthly Deposit Limit	Maximum deposit amount per month	24/7 Live Chat or Email
Session Reminders	Notifications about time spent gambling	Contact Support
7-Day Cooling-Off	Temporary gambling break	Contact Support
Self-Exclusion	Restriction of account access	Contact Support

We handle requests relating to these tools through our customer support channels. The application of a particular restriction may require confirmation of the registered account.

CleanWins Deposit Limits – Daily, Weekly and Monthly

At CleanWins, eligible account holders can request limits on the amount of money deposited during a daily, weekly or monthly period.

Deposit limits establish a spending boundary for the selected timeframe. Once an applicable limit is reached, further deposits are restricted according to the account's active settings.

Daily Deposit Limit

Our daily deposit limit allows players to set a maximum amount that can be deposited during the applicable daily period.

This option is intended for customers who want a shorter spending boundary and greater control over repeated deposits.

Weekly Deposit Limit

Our weekly deposit limit restricts total deposits over the selected weekly period.

Players who prefer to manage gambling spending over several days can request this option through our support team.

Monthly Deposit Limit

Our monthly deposit limit establishes a maximum amount that can be deposited during the applicable monthly period.

This option can be used to keep gambling expenditure within a predetermined monthly entertainment budget.

How to Set a Deposit Limit at CleanWins

Open CleanWins:
Access your registered account through the casino website.
Contact Support:
Select the live chat icon or email support@cleanwins.com.
Identify Your Account:
Provide the email address registered to your CleanWins account.
Choose a Limit Period:
Request a daily, weekly or monthly deposit limit.
Specify the Amount:
Tell our support team the maximum deposit amount you want to apply.
Complete Any Required Verification:
Follow the account confirmation instructions provided by support.
Confirm the Restriction:
Request confirmation that the selected limit has been applied to your account.

Changes that increase deposit limits may be subject to additional restrictions or waiting periods under the applicable responsible gambling procedures. Our available information does not establish a specific waiting period for CleanWins.

CleanWins Session Reminders – Manage Gaming Time

Our session reminder feature helps players monitor the time spent using CleanWins Casino.

Session reminders are intended to make players aware of how long they have been gambling and encourage regular breaks.

How to Request CleanWins Session Reminders

Log in to your CleanWins account.
Open the 24/7 live chat.
Tell our support team that you want to use session time reminders.
Provide your registered account email when requested.
Follow the instructions for the available reminder settings.
Confirm that the reminder feature has been activated.

Our supplied responsible gambling information confirms session reminders as a player protection feature but does not specify fixed reminder intervals.

CleanWins 7-Day Cooling-Off Period

At CleanWins Casino, eligible account holders can request a seven-day cooling-off period when they want a temporary break from gambling.

The cooling-off option provides a short-term restriction without requiring the player to request a longer self-exclusion immediately.

Our support team handles cooling-off requests through live chat and email.

How to Request a 7-Day Cooling-Off Period

Open CleanWins Support:
Select the live chat icon in the casino interface.
Choose Email if Preferred:
Alternatively, send your request to support@cleanwins.com.
Identify Your Account:
Provide the email address registered to your CleanWins account.
Request Cooling-Off:
State clearly that you want to activate the seven-day cooling-off period.
Complete Account Confirmation:
Follow any identity or account verification instructions required by support.
Request Confirmation:
Ask the support team to confirm when the seven-day restriction has been applied.

Players who need a longer restriction or want to stop gambling entirely can request self-exclusion through the same support channels.

CleanWins Self-Exclusion – Restrict Your Account

Our self-exclusion option is intended for players who want to restrict access to gambling because they are concerned about their gambling behaviour or need an extended break.

Self-exclusion requests are handled directly by the CleanWins support team.

How to Request Self-Exclusion at CleanWins

Contact CleanWins:
Open 24/7 live chat or email support@cleanwins.com.
Provide Your Account Email:
Identify the registered account you want to exclude.
Request Self-Exclusion:
Tell our support team that you want your account restricted from gambling.
Specify Your Needs:
State the requested exclusion period if the support team provides period options.
Complete Verification:
Follow any required account confirmation procedure.
Request Written Confirmation:
Ask for confirmation that self-exclusion has been applied.
Stop Promotional Communications:
Request removal from casino marketing messages where necessary.

The available exclusion periods, account closure arrangements and conditions for ending an exclusion depend on the applicable CleanWins rules. A specific permanent exclusion duration is not established in the supplied information.

Self-Exclusion and Casino Bonuses

Once a gambling restriction is in place, promotional offers should not be treated as a reason to resume gambling.

Players requesting self-exclusion should also ask our support team to stop promotional emails and other direct marketing communications.

Recognising the Signs of Problem Gambling

Gambling may become harmful when it begins to affect personal finances, relationships, emotional wellbeing or everyday responsibilities.

We encourage players to recognise changes in their gambling behaviour and seek assistance if they find it difficult to stay within their intended limits.

Warning Signs of Gambling Harm

Warning Sign	Possible Indication
Chasing Losses	Making additional bets to recover money already lost
Repeated Deposits	Adding more money than originally planned
Financial Pressure	Using funds needed for essential expenses
Borrowing to Gamble	Using loans or borrowed money for casino activity
Difficulty Stopping	Continuing to gamble despite wanting to take a break
Emotional Distress	Feeling anxious, upset or irritable because of gambling
Hiding Gambling Activity	Concealing spending or losses from family or friends
Neglecting Responsibilities	Allowing gambling to interfere with work or relationships

If you recognise these patterns, consider stopping gambling, requesting self-exclusion and contacting an independent support organisation.

CleanWins Gambling Age Restrictions and Verification

CleanWins Casino permits registration only for eligible adults aged 18 or over.

Our registration form requires a date of birth, and Know Your Customer verification is mandatory before withdrawals are released.

KYC documentation includes a government-issued photo ID, proof of residential address and payment ownership evidence. Additional identity verification may be requested when necessary.

Underage Gambling Restrictions

Individuals under the age of 18 are not permitted to register or participate in real-money gambling at CleanWins.

Parents and guardians can use device parental controls and independent filtering software to help prevent children from accessing gambling-related content.

CleanWins Bonuses and Responsible Gambling

Our casino promotions include welcome bonuses, weekly reloads, free spins, cashback and VIP rewards. These offers remain subject to wagering requirements and other conditions.

Bonus funds and promotional rewards do not guarantee winnings. A cashback offer only returns part of a qualifying loss, while wagering requirements can involve additional gambling activity.

We encourage players not to increase deposits or continue gambling solely to activate a promotion, complete wagering or reach a higher VIP tier.

Independent Gambling Support Organisations

CleanWins support can assist with restrictions on a CleanWins account. Independent organisations can provide confidential advice, counselling and additional help to people experiencing gambling-related harm.

These services are separate from CleanWins and may support individuals regardless of which gambling platform they have used.

Gambling Support Services

Organisation	Support Available
GamCare	Confidential gambling support, helpline and counselling
GambleAware	Information about gambling harm and access to treatment services
Gambling Therapy	International online gambling support in multiple languages

GamCare

GamCare provides support and treatment information for people affected by gambling-related harm in Great Britain.

Support is available through its National Gambling Helpline and other services.

GambleAware

GambleAware provides information about gambling-related harm and ways to access support and treatment services.

Gambling Therapy

Gambling Therapy offers international online support for people concerned about gambling, including services in multiple languages.

Family members and friends affected by another person's gambling can also seek independent guidance.

CleanWins UK Restrictions and GAMSTOP

CleanWins Casino is operated by Onimim LTD, registered in the Union of Comoros under company number 15765.

Our casino operates under an Anjouan gaming licence, reference ALSI-192407051-FB.

We do not hold a UK Gambling Commission licence, and residents of the United Kingdom are restricted from registering or playing at CleanWins.

Does GAMSTOP Cover CleanWins?

No. CleanWins is not part of the UK national self-exclusion scheme GAMSTOP under the supplied licensing arrangements.

GAMSTOP is designed to help people exclude themselves from participating gambling operators licensed in Great Britain. It should not be relied upon as a restriction covering CleanWins.

UK residents seeking gambling protection can use GAMSTOP for participating UK-licensed operators, alongside independent gambling-blocking tools and specialist support services.

Contact CleanWins Responsible Gambling Support

Our CleanWins customer support team handles deposit limit requests, session reminders, cooling-off periods and self-exclusion.

Support is available through 24/7 live chat and email at support@cleanwins.com.

How to Contact CleanWins About Responsible Gambling

Open CleanWins and select the live chat icon, or prepare an email to support@cleanwins.com.
Provide the email address registered to your CleanWins account.
State clearly that your enquiry concerns responsible gambling.
Specify whether you want a deposit limit, session reminder, seven-day cooling-off period or self-exclusion.
Provide the requested amount or restriction period where applicable.
Complete any necessary account verification.
Request confirmation when the measure has been applied.

Do not share account passwords, complete payment card details or verification codes through support messages.

Frequently Asked Questions About Responsible Gambling at CleanWins

What responsible gambling tools does CleanWins offer?

CleanWins provides daily, weekly and monthly deposit limits, session reminders, a seven-day cooling-off option and self-exclusion. These measures can be requested through 24/7 live chat or email support.

How do I set a deposit limit at CleanWins?

Contact our live chat team or email support@cleanwins.com. Provide your registered account email, choose a daily, weekly or monthly period and specify the maximum deposit amount you want to apply.

Can I set daily, weekly and monthly deposit limits?

Yes. Our responsible gambling options include deposit limits for all three periods. The selected restriction is applied according to the account's available settings and applicable conditions.

How long is the CleanWins cooling-off period?

The reported CleanWins cooling-off option lasts seven days. To request it, contact our support team through live chat or email and ask for the seven-day restriction.

How do I request self-exclusion at CleanWins?

Contact support@cleanwins.com or open the 24/7 live chat. Identify your account, request self-exclusion and follow any required verification steps. Ask for confirmation when the restriction has been applied.

Does CleanWins allow players under 18?

No. CleanWins registration and real-money gambling are restricted to eligible adults aged 18 or over.

Is CleanWins covered by GAMSTOP?

No. CleanWins is not UKGC-licensed and is not covered by GAMSTOP under the supplied operating arrangements.

Can UK residents play at CleanWins?

No. CleanWins does not hold a UK Gambling Commission licence, and UK residents are restricted from registering or participating in real-money gambling.

Where can I get independent gambling support?

Independent support is available through GamCare, GambleAware and Gambling Therapy. These services provide information, counselling or assistance for people affected by gambling-related harm.

How can I contact CleanWins about responsible gambling?

Our CleanWins support team is available through 24/7 live chat and email at support@cleanwins.com. We handle requests involving deposit limits, session reminders, cooling-off periods and self-exclusion.

Last updated: November 9, 2026